We placed an order in November of 24 for 3 custom AOL plaques and 3 engraved knives for our AOL/Crossover ceremony in February of 25. I have been repeatedly following up via email, phone, and text, since December (over 20 attempts). Twice we got Mark on the phone and he told us he would get things to us before our ceremony and that they like to wait till closer to the event to process orders (whic
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